This feature was added in version 2.12 and is by default deactivated. It gives us a deeper understanding of how users are interacting with the client to better know what we can improve, what new features to add, as well as how new features should be designed.
Your username, IP address or any sensitive information is not captured or saved. We are unable to see who is sending this information, and your anonymity is of course maintained should you choose to activate this feature. If the setting in turned off, none of the information listed below will be sent to us.
You can turn this setting on or off under the Settings tab in the client.
The following information is collected, should you wish to help us out by send anonymous usage statistics:
Events
These are various trigger events performed in the client, meaning various actions performed by the user.
Name | Description |
start |
Application start event |
terminate | Application shutdown event |
$screen_name | When a user switch to an in-app screen. For example, the Settings screen or the Support screen |
manual-key-regen | Wireguard key regeneration, initiated manually |
connect | VPN connection start, through "Connect" button or via Favorites |
disconnect | VPN disconnection start, through "Disconnect" button. |
reconnect | VPN reconnection start, through "Reconnect" button. |
logout | User logout by clicking "Log out" button |
show-logs | User opens logs. |
clean-logs | All logs removed, started by user manually |
fav-add | Add connection to Favorites |
fav-remove | Remove connection from Favorites |
Properties
These are various computer or app settings.
Name | Description |
os | Operating System name, e.g. macos , windos , ubuntu
|
osVer | Operating System version. |
cpu | CPU Architecture, e.g. arm64 , x86_64 , x86_32
|
version | The Client version |
active | Time since the Client started. Example: 00:12:18 |
killswitch | Kill-switch mode: always-on , during-connection , disabled
|
dns | DNS mode: custom , adblock , standard
|
addon | Active add-on type: ipv4 , multihop , none
|
ipv6 | IPv6 state: true , false
|
via-fav |
true if connection is established using Favorite selector protocol. false otherwise. |
wireguard |
true if connection is established using WireGuard protocol. false otherwise. |
location | Connection selection. Possible values are manual , auto , auto-in-country . Country location is not logged, just how the country was selected. |
multihop-entry-location | Entry location for Multihop. Field is valuable only if addon is Multihop. Possible values: manual , auto , auto-in-country . Country location is not logged, just how the country was selected. |
connection-time | Duration of VPN connection. For example: 36:12:38. Sent on Disconnect event. |
uptime | Time since Operating System start. Example: 37 day(s) 22:50:52 |