At OVPN we have a 10-day refund policy for the first purchase. As long as you contact us about a refund within 10 days of the first purchase, you can get a full refund.
When you contact us about your refund, please include a one-time code so that we know which account you want a refund for. We also appreciate if you let us know the reason you want a refund so that we know which parts of our service you feel we need to improve upon.