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I can’t log out of the app

If you’re unable to log out of your OVPN account in the app after clicking Log Out, you may be affected by a known issue.

Our team is currently investigating a bug in the Windows, Mac, and Linux apps that prevents the app from completing the logout process.

To resolve this issue, please follow these steps:

  1. Uninstall your current OVPN version from your computer
  2. Download and install the latest OVPN version

After reinstalling, you should be able to log in and out as expected.